Service and Technical Support
One of the company’s competitive advantages is that most of the required technical knowledge to support the sold equipment is available in house. The expertise of our own technical team regarding mechanical , electrical and automation troubleshooting and the continuous staff training by the represented manufacturers guarantee the immediate response and the uneventful resolution of every post sale emerging issue.
In our installations in Athens , we keep an emergency spare parts and consumables stock center capable to satisfy the requirements of a 24/7 production line. Our experienced staff in the spare parts department serves with the same level of dedication either when supplying an earth clamp or a motherboard of a plc unit.
Finally , when it comes to pre-sale support , it is our indispensable commitment to maintain the integrity of our advice. Our reputation of providing high quality turn key solutions means a great deal more to us than the sale of a one off machine. Should your requirements be beyond the capabilities of our equipment , we will advise accordingly.